Privacy Policy

Lorvellan ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This policy sets out, in general terms, the types of information we may collect, how it may be used, and the choices available to you. By using our website, you acknowledge the practices described in this document.

We may collect information you provide directly, such as your name, email address, and any details submitted through contact or enquiry forms. We may also collect information automatically through your use of the website, including device type, browser information, pages visited, and approximate location derived from IP address. This list is illustrative and should be amended to reflect the specific data fields your forms and systems actually capture.

Information collected may be used to operate and improve our website, respond to enquiries, provide requested materials, personalise content, maintain security, and comply with legal obligations. We do not use collected information for purposes incompatible with those described in this policy without providing updated notice.

Our website may use cookies and similar tracking technologies to remember preferences, understand how visitors interact with our pages, and support basic functionality. You can usually control or disable cookies through your browser settings; doing so may affect certain features of the site. A detailed cookie table should be added here once your specific cookies and providers are confirmed.

Where applicable data protection law requires a legal basis for processing personal information, we aim to rely on bases such as consent, performance of a contract, compliance with a legal obligation, or legitimate interests pursued by Lorvellan. The specific basis relied upon depends on the context in which information is collected and should be confirmed against your actual processing activities.

We may share information with service providers who assist in operating our website and delivering our services, such as hosting providers, analytics providers, or communication tools, under appropriate confidentiality arrangements. We do not sell personal information. Information may also be disclosed where required by law or to protect the rights, property, or safety of Lorvellan, our users, or others.

We retain information for no longer than is necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of information and the purpose for which it was collected, and should be defined in an internal retention schedule.

We take reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of information submitted to us.

If information is transferred to, stored in, or processed in a country other than the one in which it was originally collected, we aim to ensure that appropriate safeguards are in place consistent with applicable data protection requirements. This section should be updated with specifics once hosting and processing locations are confirmed.

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information, as well as the right to object to certain processing or to request a copy of your data in a portable format. To exercise any such rights, please use the contact details provided on our website. We may need to verify your identity before responding to a request.

Our website may contain links to third-party websites or services that are not operated by Lorvellan. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies before providing any information to them.

Our website and services are not directed to children, and we do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The revised policy will be posted on this page with an updated effective date, and continued use of our website after such changes constitutes acknowledgement of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please get in touch using the contact information provided in the footer of our website. We will endeavour to respond to reasonable requests within a reasonable timeframe.